Jos. A. Bank puts customer experience at the center of new store concept

The menswear retailer’s new space, which was developed using customer insights, features an area for consultations, fittings and personalized service. Years after emerging from bankruptcy, Jos. A. Bank’s parent company is plotting its brick-and-mortar buildout. In 2020, Tailored Brands, the parent company of Jos. A. Bank, Men’s Wearhouse, Moores and K&G, eliminated $686 million in debt following its Chapter 11 bankruptcy proceedings. After spending decades as a publicly traded company, the clothing conglomerate is now owned by its creditors . But Tailored Brands has been inching toward rejoining the stock market and mapping out its physical store expansion.